Patient Portal

Patients Rights & Responsibilities

Patient & family rights include respecting values & beliefs, any special preferences, cultural needs, & responding to requests for spiritual needs.
Patient & family rights include respect for personal dignity & privacy during examination, procedures & treatment.
Patient & family rights include protection from neglect or abuse.
Patient & family rights include treating patient information as confidential.
Patient & family rights include the refusal of treatment.
Patient & family rights include a right to seek an additional opinion regarding clinical care.
Patient & family rights include informed consent before the transfusion of blood & blood components, anaesthesia, surgery, initiation of any research protocol & any other invasive/ high-risk procedures/treatment.
Patient & family rights include a right to complain and information on how to voice a complaint.
Patient & family rights include information on the expected cost of the treatment.
Patient & family rights include access to their clinical records.
Patient & family rights include information on the name of the treating doctor, care plan, progress & information on their health care needs.
Patient & family rights include determining what information regarding their care would be provided to self & family.

Provide complete and accurate information about his / her health, including present condition, past illness, hospitalizations, medications and any other matters that pertain to his / her health.
Provide complete and accurate information including full name, address and other information.
To ask questions when he / she does not understand what the doctor or other member of the healthcare team tells about diagnosis or treatment.
Abide by all hospital rules & regulations.
Comply with the no-smoking & Visitors policy.
Be considerable of noise levels, privacy, and safety. Weapons are prohibited on premises.
Treat hospital staff, other patients, and visitors with courtesy and respect.
To be on time in case of appointments. To cancel or reschedule as far in advance as possible in case of cancellation or rescheduling of the appointments.
Not to give medication prescribed for him / her to others.
To respect that admitted patient and patients requiring emergency care take priority for your doctor.
To follow the prescribed treatment plan and carefully comply with the instructions given.
To accept, where applicable, adaptions to the environment to ensure a safe and secure stay in hospital.
To accept the measures taken by the hospital to ensure personal privacy and confidentiality of medical records.
Not to take any medications without the knowledge of doctor and healthcare professionals.
To understand the charter of rights and seek clarification, if any.